Centre Policies

  • All registration is on a first-come first-serve basis. If your first choice class is full you may join the waitlist
  • There is a $25 cancellation fee if withdrawing before the semester start date
  • There is a $75 cancellation fee if withdrawing less than two-weeks before the semester start date
  • No refunds after the first class. No exceptions. Credits may be issued at the discretion of the director in exceptional circumstances
  • Your registration is not confirmed until full payment is received, unfortunately we cannot hold spaces
  • Please note that families attending with children from separate households must register individually (ie grandparents with multiple grandchildren)
  • Curriculum materials or instruments may not be returned
  • We ask all families to follow our Health & Safety Protocols to help keep our families and teachers safe
  • We may be unable to offer in-person make up classes for Winter 2021 due to Public Health restrictions
  • Any class may be cancelled at the start of a semester if there is insufficient enrolment to provide a meaningful Music Together® class experience. We will do our best to find a convenient alternative class or, a refund/credit will be offered
  • If you need to bring a sibling to class during a PA/PD day please email jodie@musictogetherofkw.com or your teacher to ensure there is space in the class (in keeping with our Health & Safety Protocols). Our PA Day Donation Program allows us to support Food4Kids Waterloo Region and we are pleased to accept a $10 donation per sibling (siblings must remain within the family group for outdoor classes).  Donations are given to our partner charity at the end of each semester
  • In the event of inclement weather and/or school closures our Outdoor classes will be held via Zoom for that day - please check our private Facebook group for Zoom links up to one hour before your class
  • By enrolling in a Music Together class at Music Together of Kitchener-Waterloo, a licensed Music Together centre, the registration information you provide will be shared with Music Together Worldwide (MTW). For information about how MTW uses and stores your personal information, we encourage you to review the MTW Privacy Policy*
  • Friends & Family Referral Program is currently on HOLD
  • Pro-rated fees are not available for less than 3 missed classes - Families can fulfill their full semester through Music Together Online classes and bonus content which are available throughout the semester.